The Published Rates Timeline in RevControl is a logbook that provides an overview of all rate publications, including their status and any error messages from the PMS or Channel Manager. It helps you track publications and quickly identify issues.
The Published Rates Timeline in RevControl is a logbook that provides a detailed overview of all rate publications. The logbook offers insights into when rates were published, including the results and any error messages generated by the Property Management System (PMS) or Channel Manager (CM). This logbook is essential for tracking the history of rate publications, allowing you to see what changes were made and what their impact was.
Navigation
You can find the Published Rates Timeline under More > Logs > Published Rates Timeline. Here, you’ll see a list of publications in chronological order. The table displays information about the publication date, the user who performed the publication, the relevant arrival dates, and the result of the publication (e.g., published or publication failed).
Publication Status Types
Each publication in the timeline can have one of the following statuses:
- Published (green): Manual export via the Rates Calendar was successful.
- Auto published (green): Automatic export via AutoPublish was successful.
- Bulk published (green): Manual bulk export via Bulk Update in the Rates Calendar was successful.
- Resync published (green): Resync by RevControl Support was successful.
- Pending (orange): Rates have been sent to the PMS or CM, but we are still waiting for confirmation that they have been processed.
- Saved but not published (orange): Rates were saved in RevControl, but the rate export to the PMS or CM is disabled.
- Auto saved but not published (orange): Rates were automatically saved in RevControl, but were not exported to the PMS or CM.
- Publish failed (red): Export was unsuccessful. Clicking on “Show modified rates” reveals the error message generated by the PMS or CM during the processing of the rates.
- Auto publish failed (red): Automatic export via AutoPublish failed.
- Bulk publish failed (red): Manual bulk export failed.
- Resync failed (red): Resync by RevControl Support failed.
Viewing Detailed Information
On the right side of each row in the table, there is a “Show published rates” or “Show modified rates” button. Clicking on this button gives you a detailed overview of the specific rates that were published or modified, including the old and new rates, as well as any notifications or warnings generated during the publication.
Example of a Successful Publication
For a successful publication, you’ll see a summary of the published rates, including the old and new prices, and any notifications such as rate export changes or room type exclusions. This helps you verify what adjustments were made and why.
Example of a Failed Publication
For a failed publication, you will see a detailed error message explaining why the publication failed. These error messages are generated by the PMS or CM and can indicate issues such as missing rate information or a configuration error in the rate plan. Any warnings are also displayed to help you resolve the issue.
Using the Published Rates Timeline
The Published Rates Timeline provides a clear overview of all rate publications and their status. The logbook helps you quickly identify and resolve issues, ensuring you have a complete understanding of your rate publication history. This is crucial for effectively managing your pricing strategy and ensuring the accuracy of your rates.