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Why do my room type rates differ or why can’t I set a price?

Rounding settings, minimum or maximum rates can cause unexpected differences between room types or block certain prices.

Common situations

  • Two room types that should have the same rate show different prices.

  • You cannot lower or increase a rate to the level you expect.

  • The price difference between room types is not what you configured.

  • The issue only occurs at certain rates; at other levels it works fine.

Possible causes

  1. Rounding settings
    RevControl automatically rounds rates (for example to whole numbers or multiples of 5). Because this is applied per room type, differences may occur.

  2. Minimum or maximum rates
    If a calculated or manually entered rate is below or above the set boundaries, RevControl will automatically correct it to the nearest allowed value.

  3. Derived room types
    When a room type is set with a markup or discount compared to another room type, the resulting price is rounded again. This can cause the actual difference to be larger or smaller than expected.

Special attention: Round to list of allowed rates

The rounding option “Round to list of allowed rates” (Settings → Rate Recommendation → How to round the Competitor/Combined/Published Rate (for derived channels)) makes RevControl round rates to the closest value from a predefined list.

  • If the calculated rate is not in the list, it will be rounded to the nearest allowed value.

  • This can make it seem as if a rate is “stuck” and cannot be reduced or increased further.

  • For derived room types, the price difference can deviate from what you configured, because both rates are rounded to values from the list.

Tip: Regularly check whether the list of allowed rates fits your current pricing strategy. A list that is too restrictive may cause unexpected differences or prevent certain prices from being used.

 What you can do

 Review your rounding settings in the Rate Recommendation Settings.

  • Adjust the list of allowed rates or choose another rounding method if you need more flexibility.

  • Check if your minimum and maximum rates align with your pricing strategy.

  • Adjust the markup or discount between room types via Settings - Mapping - Export setup, if rounding affects the intended difference too much.