How do I sync all rates to my pms or channel manager?

Learn how to manually resend all rates in RevControl. Send visible rate changes including unchanged rates for optimal synchronization with your PMS or channel manager.

It may sometimes be necessary to resend all rates, including unchanged ones, to your PMS (Property Management System) or channel manager. This might be applicable after setting a “final correction” or adjusting room type supplements.

When is it necessary to manually synchronize already published rates?

In the following situations, a “Save & resend unchanged rates” action is needed:

• You have modified the supplement for a derived room type via Settings > Mapping > Room Type Supplements.
• You have made changes to the MinLOS rate plans via Settings > Mapping > Room Type Supplements.
• You have adjusted the “Breakfast price per person” setting via Settings > System/Hotel Settings > Rate Export.
• You have changed the “Final Correction” setting via Settings > System/Hotel Settings > Rate Export.
• RevControl support has configured other rate plans or made adjustments per rate plan upon your request (such as a supplement for breakfast/half board or a long-stay discount).

Summary: when the base room type price (visible in the Rates Calendar) does not change, but new prices need to be sent to the PMS or channel manager, it is necessary to resend unchanged rates.

Manually Sending Rates

Follow these steps to perform a full push:

1. Open the Rate Calendar in RevControl.
2. Locate the “Confirm all changes” button and click on the small arrow next to it.
3. In the dropdown menu, select “Save & resend unchanged”.

Choosing this option will resend all rates, including those that haven’t changed. This is particularly useful to ensure that all rates are correctly synchronized with your PMS or channel manager.

Important Considerations

• Visible Period: This action only sends rates for the visible period, which is usually set to one month. Sending rates for more than one month at a time can cause issues, as not all PMS systems or channel managers handle large updates well.
• Room Type: The rates sent are for the visible room type and the underlying room types.